Crowdsourcing to Achieve Innovation in Banking

Crowdsourcing to Achieve Innovation in Banking

U.S. Bank has been at innovation for 10 years and has seven teams working on it. Stephanie Hammes-Betti heads up one of those groups, Innovation Design. She describes her work as the front end of innovation, looking for new ideas to bring to the bank to evaluate.

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Citizens Bank Taps Employees and Fintechs in Its Drive for Innovation

Citizens Bank Taps Employees and Fintechs in Its Drive for Innovation

From an internal competition for innovative solutions to being a founding member of MassChallenge Fintech, Citizens Bank is looking to embrace change. Lamont Young, Executive Vice President and Head of Digital and Experience Design, shares how the bank looks for ways to improve the customer experience, reduce costs, and make paper processes digital.

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Eastern Bank Shows It’s Not a Newbie in Fintech Innovation

Eastern Bank Shows It’s Not a Newbie in Fintech Innovation

While it may be more than 200 years old, Eastern Bank is not a newcomer to innovation. Chair and CEO Bob Rivers and head of Eastern Labs Ashley Nagle Eknaian discuss its innovation labs — the first spun off an award-winning small business lending program, and the second lab combines internal innovation with partnerships in a portfolio approach to new developments.

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The Big Jobs in the 2020s

The Big Jobs in the 2020s

As the 2010s dawned on us, they also ushered in a new wave of job functions (data scientists, mobile app developers, chief innovation officers, and any number of ninjas). What will be the buzzworthy job titles of the next decade?

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BBVA Engages in a Partnership with Amazon

BBVA Engages in a Partnership with Amazon

Spanish Bank BBVA is embarking on a partnership with the e-commerce giant Amazon.

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Continued Integration of Proptech

Continued Integration of Proptech

Some say that, going forward, proptech (technology innovation focused on real estate and housing) won’t be something to be added on to property management, but will be baked in from the beginning.

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How Can Banks Best Become Digital?

How Can Banks Best Become Digital?

When it comes to embracing digital, banks often don’t know where to begin. Legacy tech infrastructure makes it hard to quickly innovate on the fly, as start-up tech firms do.

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You Down with DBP? Yeah, You Know Me!

You Down with DBP? Yeah, You Know Me!

Financial service firms have expressed greater interest in digital innovation, but can they make the shift?

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