Citizens Bank Taps Employees and Fintechs in Its Drive for Innovation

Citizens Bank Taps Employees and Fintechs in Its Drive for Innovation

From an internal competition for innovative solutions to being a founding member of MassChallenge Fintech, Citizens Bank is looking to embrace change. Lamont Young, Executive Vice President and Head of Digital and Experience Design, shares how the bank looks for ways to improve the customer experience, reduce costs, and make paper processes digital.

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Asian Financial Supply Chains Get a Boost

Asian Financial Supply Chains Get a Boost

Standard Chartered Bank, based in Singapore, announced last month an alliance with SAP Ariba to expand the bank’s supply chain reach across Asia. We chatted with both to get some perspective about the joint venture.

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