From an internal competition for innovative solutions to being a founding member of MassChallenge Fintech, Citizens Bank is looking to embrace change. Lamont Young, Executive Vice President and Head of Digital and Experience Design, shares how the bank looks for ways to improve the customer experience, reduce costs, and make paper processes digital.
Read MoreWho’s Who in Insurtech — some of the companies that have had big raises and generated considerable buzz this year
Read MoreStandard Chartered Bank, based in Singapore, announced last month an alliance with SAP Ariba to expand the bank’s supply chain reach across Asia. We chatted with both to get some perspective about the joint venture.
Read MoreMortgage servicing is a neglected stepchild in banking tech, and it shows.
Read MoreWhat’s a fintech without payments?
Read MoreAussie regulators recently dipped a cautious toe into using artificial intelligence for regulatory purposes — specifically using natural language processing technology to detect when financial institutions are engaged in possible misconduct. The technology will scrutinize promotional material and advertisements, among other things, to see if they contain falsities or if they breach any rules.
Read MoreLast month, the White House issued an executive order laying out how the U.S. would maintain American leadership in AI. Putting aside the fact that the order assumed, perhaps inaccurately, that the U.S. is the world’s AI leader, it was criticized for being long on blather and short on meat (what a surprise)
Read MoreThe Financial Revolutionist is weekly newsletter and blog focused on the torrid pace of financial innovation. Today, thanks to the exponential rate of technological change, explosion in global trade and new regulations ushered in by the Great Financial Crisis, a new financial revolution is under way. In this battle, virtually every aspect of the greater financial services sector is subject to rigorous challenge. With the Financial Revolutionist, we are aspiring to create a boots-on-the-ground and highly opinionated assessment of important financial innovation developments in the past week.
