Crowdsourcing to Achieve Innovation in Banking

Crowdsourcing to Achieve Innovation in Banking

U.S. Bank has been at innovation for 10 years and has seven teams working on it. Stephanie Hammes-Betti heads up one of those groups, Innovation Design. She describes her work as the front end of innovation, looking for new ideas to bring to the bank to evaluate.

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Bank App Customers Worry About Self-Inflicted ‘Fat Finger Error’

Bank App Customers Worry About Self-Inflicted ‘Fat Finger Error’

What are the safeguards when Susie is standing in her kitchen attempting to transfer money between accounts using her bank’s mobile app?

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FIS Launches New Banking Platform to Improve Customer Experience

FIS Launches New Banking Platform to Improve Customer Experience

FIS Modern Banking Platform is a big step away from legacy acquisitions and piecemeal add-ons that have so often frustrated bankers who deal with the Big Three core banking providers in the U.S. Bruce Lowthers, President, Banking Solutions, talks with us about the fast pace of change in banking and the challenges for tech providers.

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Payment Networks Innovate (And So Do Fraudsters)

Payment Networks Innovate (And So Do Fraudsters)

AI is used on both sides of fraud — to create fraudulent transactions and to stop them.

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Two Cloud-Native, SaaS Digital Banking Players Challenge the ‘Big Three’

Two Cloud-Native, SaaS Digital Banking Players Challenge the ‘Big Three’

Temenos beefs up U.S. presence by acquiring digital fintech leader Kony.

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Challenger Banks Revisit Their Model

Challenger Banks Revisit Their Model

Many challenger banks — the small, newly created companies that want to compete with the “big guy” legacy institutions — have taken similar approaches when launching their services. The problem is what they’re offering isn’t enough for their companies to take root among consumers.

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Is the Alternative to ‘Going Postal’ ‘Going Mobile?’

Is the Alternative to ‘Going Postal’ ‘Going Mobile?’

Postal banking, with minimal fees and easy access, is back on the Democratic agenda, but is it needed with fee-free mobile banking apps?

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