Why bank loyalty programs need an AI feedback loop

Why bank loyalty programs need an AI feedback loop

Shawn Conahan, chief revenue officer of Wildfire Systems, argues that banks are missing a critical piece in their self-funding loyalty programs, relevance, and explains how AI-driven personalization can close the gap.

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What AI transformation demands from leaders

What AI transformation demands from leaders

Executive coach Richa Malhotra explains why navigating AI requires clarity, trust and a willingness to move before leaders feel ready.

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How APIs are rebuilding the loyalty economy

How APIs are rebuilding the loyalty economy

Nick Anastasiades of Benji explains how loyalty is moving beyond one-off partnerships toward a more flexible system where value flows across brands and product categories.

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FIS Launches New Banking Platform to Improve Customer Experien

FIS Modern Banking Platform is a big step away from legacy acquisitions and piecemeal add-ons that have so often frustrated bankers who deal with the Big Three core banking providers in the U.S. Bruce Lowthers, President, Banking Solutions, talks with us about the fast pace of change in banking and the challenges for tech providers.

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