Bridging the trust gap between AI and human advice
/The chorus of financial services brands that say they’re exploring the use of generative artificial intelligence to improve customer experiences keeps growing.
Read MoreThe chorus of financial services brands that say they’re exploring the use of generative artificial intelligence to improve customer experiences keeps growing.
Read MoreIn Madrid in early June, Alex Lazarow led a fireside chat at the South Summit with JC Glancy, the unicorn founder of ZenBusiness. Here are a few takeaways from their discussion on how ZenBusiness has scaled over the years.
Read MoreDespite the market’s slight rebound this year, mental health and work-life balance hurdles have never been more challenging to overcome. Emmalyn Shaw, a co-founder and managing partner at Flourish Ventures, and Lisa Mikkelsen, head of global human capital at Flourish Ventures, delve into this pressing issue.
Read MoreOnsite at Fintech Meetup, The FR met with Peter Piatesky, Co-Founder and CEO of Castellum.ai.
Read MoreFrom Matt Ober: Every AI company is scraping. Everyone is trying to get access to data and the question of what on the web you can scrape versus have to pay for continues to be debated.
Read MoreFrom Alex Lazarow: As we stand on the cusp of The Great Diffusion, an era defining shift from consolidated power to a more decentralized and distributed framework, financial services find themselves at a crossroads.
Read MoreThe FR met with with Jonathan Silver, CEO of Engage People.
Read MoreFrom Nelson Chu: Recent economic headwinds and rising competition have sparked talk of private credit’s "golden era" ending, but this asset class remains robust. Investors drawn to its income potential, market resilience, and potential diversification benefits recognize its long-term value.
Read MoreThe FR met with Reed Luhtanen, Executive Director and CEO of the US Faster Payments Council.
Read MoreFrom Carey Ransom: Now, we reach a vital question: "Can this really work?" Based on my observations and experiences, a successful pivot hinges on a blend of culture, process, people, and timing. When these elements align, the results can be remarkable.
Read MoreFrom Carey Ransom: I’ve discussed the initial steps of making a pivot in your fintech startup. In this article, I’ll try to help you with one of the biggest changes you’ll need to undertake—the team.
Read MoreCFPB Chair Rohit Chopra refused to speak directly to Capital One and Discover, but said he was thinking about “large issuers . . . that compete in a number” of niche credit card markets. Wink wink, nudge nudge.
Read MoreFor fintechs: What does it mean if a behemoth like Goldman Sachs can’t handle consumer-focused banking and wealth management services simultaneously?
Read MoreThe FR met with Cooper Thompson, Head of Product for Embedded Finance at Fiserv.
Read MoreFrom Carey Ransom: In Part I, I described what might be motivating the pivot and some key questions to consider. Now we’ll proceed in Part II with the assumption that enough answers have led to a pivot being a plausible idea. There will be a number of changes that the startup will need to make to successfully execute the pivot. Here we go!
Read MoreThe Financial Revolutionist is weekly newsletter and blog focused on the torrid pace of financial innovation. Today, thanks to the exponential rate of technological change, explosion in global trade and new regulations ushered in by the Great Financial Crisis, a new financial revolution is under way. In this battle, virtually every aspect of the greater financial services sector is subject to rigorous challenge. With the Financial Revolutionist, we are aspiring to create a boots-on-the-ground and highly opinionated assessment of important financial innovation developments in the past week.