Would You Want a Bank to Remote into Your Computer?

Would You Want a Bank to Remote into Your Computer?

Anyone who has ever worked from home, or for a company with multiple locations, has likely experienced the scenario of giving someone remote access to their computer. One bank is offering customers a similar experience if they’re having trouble with online banking.

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The Downside of Direct Banks

The Downside of Direct Banks

Direct banks — online-only banks that typically pay much higher interest rates on various accounts — have seen a rise in popularity in recent years. Without being burdened by the high operating costs of maintaining a traditional branch network, these banks generally offer robust digital services, as well as generally much more attractive rates on everything from savings accounts to CDs. But are there also downsides to their digital-centric approach?

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