Tech for the Ultra-High-Net-Worth Client

The prevailing sentiment for years has been that tech tools in wealth management are primarily designed for the mass affluent. These are clients who don’t need to meet with an adviser regularly and can use automated digital services for much of their needs. But for high-net-worth clients, the human touch was still needed, the thinking went. When you have that much money, you want to deal with a person, not a robot. Well, some fintechs are saying that’s not entirely true. A few are arguing that the explosion of digital tools to serve the mass affluent has created a gap and lack of digital services for HNW clients, and want to create tech tools that serve the unique needs of wealthy clients. This is just another development changing the adviser-client relationship in wealth management.