World Economic Fumble.

World Economic Fumble.

In recent years, it’s been made evident to us that the World Economic Forum never misses an opportunity to miss an opportunity. That became abundantly clear after speaking to several people who recently returned from Davos. Yes, it’s true that the foundation behind the annual Davos forum has increased the amount of programming dedicated to acknowledging the problematic effects of globalism.

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Varo Money’s play for digital banking supremacy.

Varo Money’s play for digital banking supremacy.

As foreign challenger banks and US financial services entities of all stripes eye the US digital bank market opportunity, Varo Money is a name to watch closely. Led by Colin Walsh and backed by Warburg Pincus and the Rise Fund, Varo was granted preliminary approval by the OCC to form a de novo national bank last September.

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Can banks be at the center of customers’ lives?

Can banks be at the center of customers’ lives?

One thing that’s clear is that the future of retail banking is all about the customer journey. For example, take The Financial Brand’s Top 10 Retail Banking Trends for 2019. The annual report found that “For the first time ever, the use of data, artificial intelligence (AI), and advanced analytics was ranked first, replacing improving the customer experience as the number one trend…the importance of innovation was also a trend that increased in importance in this year’s survey.”

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