Stellar Elements is a Dallas, Texas-based global design and digital development organization. Owned by Amdocs, a MO-based multinational corporation offering software and services for telco and fintech providers, Stellar Elements focuses on the digital experience of clients’ customers, including banks across geographies.

Onsite at Money20/20, The FR sat down with Corinna Stukan, VP of Product at Stellar Elements. Stukan outlines:

• The role of Stellar Elements within the larger Amdocs umbrella;

• How customer needs drive technological development, designing new CX flows and technology stacks for banks and other major corporations;

• How customers’ expectations of banking experiences differ—or don’t differ—across regions;

• How personalization is driving a new wave of digital transformation, and how banks with outdated tech stacks can modernize incrementally to offer personalized experiences;

• The forms of knowledge transfer that exist between Amdocs’s telco and fintech-focused groups;

• What Stellar Elements and Amdocs look to get out of partnerships with fintechs, especially in terms of bundled offerings for business clients; and

• What Stellar Elements and Amdocs anticipate in the coming year.